Congratulations to all of you who successfully sat for the AP exams last week (Week 1). I share in the disappointment and frustration with those of you, who for no fault of your own, were not able to submit your responses. The College Board has instituted changes (listed below) to their policies and protocols for the remainder of the AP examination administration. Unfortunately, for security reasons, the changes will only go into effect starting tomorrow, Monday, May 18, 2020. If you were one of the students who was not able to submit your responses, you must request a make-up exam.
“Situations related to technical issues or other serious disruptions during AP testing, students' only remaining option is to submit a request for a make-up exam as soon as possible by going to: http://cb.org/requestmakeup.” (CollegeBoard 05/17/2020)
Beginning Monday, May 18, and continuing through the makeup window, there will be a backup email submission process for browser-based exams.
This option will only be available for students who were not able to submit in the standard process—and they must then email their responses immediately following their exam.
These students will see instructions about how to email their response on the page that says, "We Did Not Receive Your Response." The email address that appears on this page will be unique to each student.
Any student testing between May 18–22 who can't successfully upload their response through the exam platform or send it to us by email, will need to request a makeup exam.
To protect the security and validity of exams, we're unable to accept submissions from students who tested May 11–15. However, these students can feel confident that the email option will be in place for them during the makeup exams.
Email submissions will not be available for the World Language exams.
Given the wide variety of devices, browsers, and connectivity solutions students have access to, we're unable to prevent every possible local error from occurring during the exam. In advance of the administration, we created a testing guide, Exam demo, and test day checklist to help students avoid potential issues. It's important that students review this information and know to:
Locate their e-ticket, which is emailed two days before each exam
Use a recommended browser, update it to the latest version, and disable plugins
Keep an eye on the time and begin their submission at the 5-minute mark
Additional tips to help your students succeed are available here.
Students taking World Language and Culture exams, which begin on Monday, May 18, must:
Download the free AP World Languages Exam App (WLEA)
Set their device to “Do Not Disturb”
Check to ensure they have enough storage on their device
World Language students should also watch the exam walk-through video, and check our website for more guidance.
