More than 330,000 NYCHA residents in 150,000 households citywide now have access to free, fast, reliable, and safe broadband internet and cable through Big Apple Connect. As of August 1, 2023, the program was expanded to the 17 public housing developments. A full listing of Big Apple Connect eligible NYCHA developments are available here.
NYCHA residents without existing home internet are able to sign up for Big Apple Connect with either Optimum or Spectrum (service provider will depend on the location). Existing Optimum and Spectrum customers will have their bills reduced to as low as $0, as monthly internet and basic cable TV charges are eliminated.
NYCHA residents in eligible developments are eligible to receive a package which includes:
Click here for more information and to check your eligibility.
https://www.nyc.gov/assets/bigappleconnect/
How do you enroll? Call your cable provider (Optimum or Spectrum).Optimum: 866-580-1410Spectrum: 866-960-1754
How long will this program last? The Office of Technology and Innovation (OTI) entered into three-year agreements with Altice (Optimum) and Charter (Spectrum), guaranteeing delivery of the program through 2025, with two extension options through 2027.
